Cookies policy

1.0 Definition

Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet. These files are neither a virus nor spyware.

2.0 Types

There are three types of cookies:

  • Session cookies: these are temporary cookies that exist only while you are using a website. Examples of uses of a session cookie would be to remember navigation history of pages, remember search settings and content of shopping baskets within an online shop. These cookies expire when the browser is closed.
  • Permanent cookies: these remain in operation, even when you have closed the browser. They remember your choices, so you don’t have to type them in every time you use the site. Permanent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.
  • Third-party cookies: these are installed by third parties with the aim of collecting certain information to carry out various analytic services.

3.0 Purpose

These websites, along with many others, uses cookies. As you navigate around our websites the cookie file is updated to remember any preferences that you have selected. This allows us to customise the content to fit your needs during every visit to our website. Without cookies enabled we can't guarantee that the website and your experience of it are as we intended it to be.

None of the cookies used by this website will collect your personal information. Any information contained within our cookies cannot be used to personally identify you.

How does our site use cookies?

A visit to our website may generate the following types of cookies,

  • Geotargeting cookies
  • Analytic and Performance cookies
  • Tracking cookies

3.1 Geotargeting cookies

These cookies are used by our site to work out whereabouts in the country you are in from the information supplied by your browser. This information is then used to display local content within a web page. This cookie is completely anonymous.

3.2 Analytic and Performance cookies

These cookies are used to track navigation through our website and deliver consistent experiences across all page visits. Examples include,

  • Video streaming speeds that are compatible with your browser.
  • Number of visits to a page.
  • Which terms were last used when searching for properties.

3.4 Tracking cookies

These cookies can tell us whether you have visited our website before. Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to track how many individual visitors we have, how often they visit and where they originated from.

3.5 Website Usage

We currently use the following cookies within our website (Please note, this list is not exhaustive; additional cookies may be added, and we may update or remove the cookies used below),


Cookie Domain & Purpose Duration
__lc_cid / This is an essential cookie for the website live chat box to function properly. 1 year 1 month 4 days
__lc_cst / This cookie is used for the website live chat box to function properly. 1 year 1 month 4 days
__oauth_redirect_detector / This cookie is used to recognise the visitors using live chat at different times inorder to optimise the chat-box functionality. Less than a minute
branchId / No description Session
ARRAffinity / ARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user. Session
ARRAffinitySameSite / This cookie is set by Windows Azure cloud, and is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. Session
SHSessionID / No description Session
__cf_bm / Cloudflare set the cookie to support Cloudflare Bot Management. 30 minutes


Cookie Domain & Purpose Duration
_ga / Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 1 year 1 month 4 days
_gid / Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. 1 day
_dc_gtm_UA-* / Google Analytics sets this cookie to load the Google Analytics script tag. 1 minute
_ga_* / Google Analytics sets this cookie to store and count page views. 1 year 1 month 4 days


Cookie Domain & Purpose Duration
test_cookie / sets this cookie to determine if the user's browser supports cookies. 15 minutes

4.0 Managing Cookies

You can change your cookie preferences at any time by clicking on the ‘C’ icon in the bottom left of your screen. You can then adjust the available sliders to ‘On’ or ‘Off’, then click ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

Cookie settings in Internet Explorer
Cookie settings in Chrome
Cookie settings in Safari web and iOS.

To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.